didn't receive verification link from Confluence

[Anna Zhao]

Hi, I'm having problems to log into Confluence for the first time. I used company email to login, but it required email verification first. It showed an email verification link has been sent to my email address, but I never received any link from Confluence. I tried many times today, also clicked "resent verification link", but still nothing to my inbox. My email address has nothing wrong, it can receive emails from other applications. 

[Adrian Vojvodic]

Hi Anna, have you checked your spam, junk, filtered, or low-priority in-boxes? Or maybe try searching for "Verify your email for Confluence" in all mail?

If the verification email is nowhere to be found, try creating a ticket from the link below:

The Cloud support team can help with this, since they're able to check the email address and see if there's an issue sending it through.