confluence migration problem

Mario Nikolov
Contributor
September 5, 2023

When trying to start a migration, an error about updating the cloud migration assistant pops up.

In the same time the app is up to date.

What should I do?

BR

Mario

2 answers

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 5, 2023

Hello @Mario Nikolov 

What is the exact error you receive?

What is the version of Confluence Cloud Migration Assistant on the instance, according the the Manage Apps page?

0 votes
Dan Breyen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 5, 2023

Hi Mario, I would open a ticket with support at support.atlassian.com/contact and ask them for Migration Support (it's an option from the dropdown)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events