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cant send invitation mail from confluence

muki wahyu wahyu jati May 15, 2018

hi, im new to confluence. so i was downloading the confluence installer, set my postgre database and install the confluence. after the installation, i tried to invite ppl to be the member of my confluence page but none of them recieve invitation email, and using invitation link doesnt work as well. it says "localhost refused to connect"

anyone can help me, i really need to get this things work

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Vasiliy Zverev
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May 15, 2018

Hi!

It seems that you have some sequrity issue.

Try to turn off firewall and antivirus.

Also troubles with emai delivery offen happens due to mail server settings. It consider email from confluence as a spam and do not resend it to users.

In both cases I would reccomend to contact you system administrator.

 

Best regards, 

Vasiliy.

muki wahyu wahyu jati May 15, 2018

thanks mate, the email problem solved, but it gives me another headache now.
they do receive the email but the cant access the confluence page to sign up.

do i need to get my postgresql database online first bny cloudsql or, what should i do?

Vasiliy Zverev
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May 16, 2018

You could start with management of you licences: https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html

Usually only confluence admins create new users.

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