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can't insert an image from my PC to my page

Yang, Dongliang
October 8, 2024

 

i can't insert an image from my PC to my page

https://ge-hc.atlassian.net/wiki/x/3gDfI

as i click on the + sign and insert image, there is no any window pop up. and this page doesn't have any response.

but at other page, when i click on the same button, a window will pop up and let me select the files or images from my PC.

could someone help on this issue?

 

2 answers

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0 votes
Kristian Klima
Community Champion
October 9, 2024

Hi @Yang, Dongliang and welcome to the Community.

In no particular order:

  • Check the restrictions on the page where you cannot insert an image.
  • Position the cursor to where you want to put an image and simply try to drag and drop the image from the Explorer/Finder (PC/Mac) folder directly onto the page.
  • Ensure that the place where you want to add the image is not a macro or doesn't have some formatting applied.
  • See if you can insert the image (via + or drag drop) anywhere else on the page.
0 votes
Ollie Guan
Community Champion
October 8, 2024

Hi @Yang, Dongliang ,

The two pages you mentioned belong to different spaces?

It seems that you are not given permission to add attachments in the previous space.

Yang, Dongliang
October 8, 2024

Snipaste_2024-10-09_11-03-49.png

seems these two pages are at the same space.

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