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attachments are not deleted

Daniil Krol November 29, 2018

Good day. Attachments are not deleted. Here is a link to the video how it looks. I rummaged everything, I am the administrator of the portal.

https://yadi.sk/i/At8Li5gSUpBWVw

How to solve a problem?

4 answers

0 votes
Nic Brough -Adaptavist-
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November 30, 2018

Ok, that suggests a failure on the back-end.

Could you read the application log for errors occuring at the time you try a delete?   There should be something in <confluence home>/log/atlassian-confluence.log (but check other logs in that directory for errors too)

0 votes
Daniil Krol November 30, 2018

I click delete, the confirmation dialog appears - OK. I press the OK button, it appears, and nothing happens. And so with all the files.

0 votes
Nic Brough -Adaptavist-
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November 30, 2018

Could you tell us what exactly is wrong?  (The video doesn't work)

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