admin organization

Jérémy PROTTI November 14, 2024

Hello,

I can't find who is an admin for the organization and I need to become an admin.

No one in the company sees the organization in admin.atlassian.com.

A solution?

Thanks a lot !

2 answers

1 vote
Marc - Devoteam
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November 14, 2024

Hi @Jérémy PROTTI 

Welcome to the community.

Who set up your Cloud instance, this will automatically be the org admin

Documentation: give-users-admin-permissions 

Jérémy PROTTI November 14, 2024

Hi Marc,

No one know ... maybe a person left.

Is there a solution to find the name of the administrator?

Marc - Devoteam
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November 14, 2024

Hi @Jérémy PROTTI 

No there are no options for this.

@John Funk Could you might assist in this?

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John Funk
Community Leader
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November 14, 2024

Hey @Jérémy PROTTI (and @Marc - Devoteam ) - Let me see if someone from Atlassian can come help you out. 

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Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2024

Hi @Jérémy PROTTI 

I'm seeing that for both sites you are part of, you are an organization administrator on both.

Are looking for help for another site that is not part of the sites you are already an user/org admin?


Regards,
Jessica

Jérémy PROTTI November 15, 2024

Hi @Jessica 

We have 3 organizations.

I see only 2 testing organizations in the altassian admin.

But I don't see the good organization...

Capture d'écran 2024-11-15 135212.pngCapture d'écran 2024-11-15 135441.png

Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2024

Hey @Jérémy PROTTI 

As we will need to request or share more information that cannot be shared here, I have created the following support ticket on your behalf here: https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1068092

We will be in touch with you there soon!

Cheers, 
Jessica

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