access Rights in Cofluence

[Reshma Rampartaap]

Hi I am a functional administrator of an organisation. There are 2 users members of the same group. The one has the right to make changes on the page and the other do not have the right. How is this possible

[Aron Gombas _Midori_ · Accepted solution]

If the second user can view the page, but can't edit it, then it is most likely caused by the page restrictions added to that page.

There is a great guide to troubleshoot these kind of access problems.

[Barbara Szczesniak · Accepted solution]

@Reshma Rampartaap If you want to learn more about permissions in Confluence, I suggest that you start with these posts:

• https://community.atlassian.com/forums/Confluence-User-Group-articles/Global-Permissions-Confluence-Access-Series/ba-p/3184708 
• https://community.atlassian.com/forums/Confluence-User-Group-articles/Space-Permissions-Confluence-Access-Series/ba-p/3190490 
• https://community.atlassian.com/forums/Confluence-User-Group-articles/How-Confluence-is-Structured-Orgs-Sites-Apps-Spaces-and-Content/ba-p/3136415 

Then move on to these Atlassian documentation pages:

• https://www.atlassian.com/software/confluence/resources/guides/get-started/manage-permissions#manage-global-permissions 
• https://support.atlassian.com/confluence-cloud/docs/manage-permissions-on-the-page-level/ This page links to several other useful pages

[Nikola Perisic · Accepted solution]

Hello @Reshma Rampartaap 

• Does the second user have a Confluence license?
• Is the page being restricted to only some users?