Why does the triple dot menu open when I press the "i" key WHILE EDITING A PAGE?

[Julian Calaby]

Whenever I press the "i" key while editing a page in confluence the triple dot menu opens, this means that:

1. The keyboard focus is removed from the editing region meaning that anything I type after that "i" is lost
2. When I press space at the end of the word I am typing it does some random action
3. I need to use the mouse to get focus back to the editing region so I can continue typing the word I'm writing.

This makes the base functionality of Confluence - adding and editing pages - impossible to use.

I've reloaded the page multiple times and cleared my cache, nothing fixes this.

How do I turn this behaviour off?

[Brant Schroeder]

@Julian Calaby Have you tried clearing your browsers cache to see if that resolves the issue?

[Julian Calaby]

> I've reloaded the page multiple times and cleared my cache, nothing fixes this.

Obviously.

[Ajay _view26_]

Hi @Julian Calaby 

Can you try on a different browser? If it only happens in one browser, that narrows it down to a browser-level or extension-level issue rather than Confluence itself.

[Julian Calaby]

I'm using an up-to-date Chrome and the issue happens when the only extension I'm using that modifies the page is switched off.

The only other browser I have on my work computer is Firefox and Google login to an Atlassian account is broken so I can't test it there.

I'm a web developer, so I've tried to debug this and it's definitively an issue in the page's Javascript, for some reason, some shortcuts are incorrectly scoped so they trigger while editing.

[Marc -Devoteam-]

Hi @Julian Calaby 

I have tried to replicate this, but I can't.

Editing a page in Confluence, using "e" and then pressing "i" gives me an "i".

Is there some keyboard shortcut in your system setting, triggering an action?

I tried multiple Confluence instances and browsers.

[Dariusz Ghaemi]

I am experiencing the same issue, when can we expect the fix? It's impossible to write or edit a document right now. 

[Romain Barreau]

Hello,

I noticed that in reading mode, the Ctrl + Shift + R shortcut is activated when pressing only the R key.

It appears that the keyboard modifiers (Ctrl and Shift) are being ignored and that R alone triggers the action. This seems to be related to the same root cause as the issue reported with the "I" key.

Could you please check this issue?

Thank you.

[Julian Calaby]

A temporary solution that unblocks me for right now is just deleting the triple dot menu using developer tools, but obviously that doesn't actually solve the problem.

How does a bug like this pass QA?