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Why do I do not get an Email when I am tagged ?

Vishnu_Shukla
Vishnu_Shukla
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March 21, 2018

when i tag an email id in jira ticket, notification doesn't send out.

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Nisha Hajamohideen
Nisha Hajamohideen
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March 22, 2018

Please check the article  in https://confluence.atlassian.com/jirakb/mention-share-notification-not-sent-to-any-users-when-a-certain-specific-user-is-triggering-the-event-712411626.html

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