Why did't connect my confluence in mobile app

my confluence version is 6.10.1

mobileApp(confluence server) said "You are prompted to upgrade to version 6.8 or later."

what's wrong?

1 answer

0 votes

Hi Dong,

Sorry to hear you're having trouble connecting with the mobile app! I have a few questions I'd like to ask to better understand the issue.

I'm not familiar with the "You are prompted to upgrade to version 6.8 or later" message. Is this the exact wording of the message? If possible, could you provide a screenshot of the message?
Have you ever been able to connect using the mobile app?
Is this on Android or iOS?
What steps do you take in the app to make this message appear?

Thanks!
-Zak

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