Why can't I edit a restricted page even if I have been granted access to the page?

[Jessie Liu]

I can see that I am (Jessie Liu) one of the users who can edit a restricted page, but there's no edit button on the top right corner of the page, and I can't edit. 

[Ollie Guan]

Hello @Jessie_Liu ,

Welcome to the community.

Can you edit other pages in this space?

First, please confirm with the space administrator that you have permission to create pages.

https://confluence.atlassian.com/doc/assign-space-permissions-139460.html

Secondly, you can check through the page information to see if the page has other permission restrictions.

[Jessie Liu]

Hi @Ollie Guan 

Thanks for your help! I went through the first step and saw myself having access, but in your second step, I'm not in the permission list. Please see the screenshot. I believe this is the reason, can you advice on the next step? 

Much appreciated! 

Jessie

[Ollie Guan]

I ’m not sure, maybe the previous configuration did not work, but you can try to enter your name again in the page restrictions, give editing permission and click apply.

[Ollie Guan]

BTW:

As a administrator, I noticed that many pages have increased page limits by other users. When I opened it, I saw that I had been given editing rights, but it was not.

I need to re-enter my name to give editing rights to take effect.

[Jessie Liu]

Hi @Ollie Guan 

After re-entering my name and refresh, I'm able to edit. Thanks for your help!

Jessie