Why are the graphics not shown when exporting a Jira issue to PDF in confluence?

[Andreas Wandenälis]

Hi,

When I export content to PDF which is linked to a Jira issue the graphics do not appear in the PDF. When I insert the same graphics in any page in Confluence they can be exported in a PDF without a problem.

How can I solve this?

Andreas

View in Confluence

Exported PDF

[Aron Gombas _Midori_ · Accepted solution]

As a more powerful alternative, you can use Better PDF Exporter for Jira Cloud.

It will preserve all formatting in the Description field, including the embedded images, which you will be able to display in Confluence. It is a kind of reverse process, but may work fine for you:

[Andreas Wandenälis]

We will try it, thank you!

[Shannon S · Accepted solution]

Hello Andreas,

This is a known issue below:

• CONFCLOUD-37123 Images not included in PDF Export of JIRA Issue/Filter macro

I'm not aware of any workarounds, but can you tell me, if you were to export the page to PDF using your browser's Print to PDF functionality, are the images included?

Shannon

[Andreas Wandenälis]

Hello Shannon,

Thank you for your answer. Yes, the images are included when I use the Print to PDF functionality of the browser.

Andreas

[Shannon S]

Thank you for confirming, Andreas.

Please vote on the bug above and if you find that to be a workable workaround please feel free to mention it on the bug. You can watch the bug as well if you want to be informed of any progress on it.

Take care,

Shannon