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Why are ancestor table entries missing

Melanie Bernhardt July 10, 2019

In the Knowledge Base there is an article about broken ancestor tables which cause restrictions on pages: https://confluence.atlassian.com/confkb/detected-ancestors-table-corruption-error-in-confluence-6-5-or-later-939502322.html.

Does anyone know, what causes the missing ancestor table entries? Our ancestor table gets broken again and again and it would be great to fix the actual cause.

Greetings,

Melanie

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2019

Hello Melanie,

Hope you are having a pleasant Friday! Happy to help answer any questions about this.

The Ancestor Table can become corrupt for a number of reasons, which would cause the missing entries. An example of something that would cause this is an add-on that manages content, such as a publishing add-on. 

As of Confluence 6.14 and some versions of 6.13.*, there is a Scheduled Job that automatically repairs the Ancestor Table. See Rebuilding the Ancestor Table for more details.

Let me know if you have any additional questions about this.

Regards,

Shannon

Melanie Bernhardt July 12, 2019

Hi Shannon,

thank you very much for your help!

We have a extern program which uses the rest-api from Confluence and Scroll Versions to publish and export some pages automatically. So this publishing seems to cause the bug.

Currently we are using Confluence Version 6.13.3, but in September we can update to 6.14. If I get you right the problem should be gone with this version, shouldn't it?

Have a good weekend! Greetings,

Melanie

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2019

Hi Melanie,

Thank you for confirming that! So the problem will still happen that the table can become corrupt, but in this release, the table repair is run automatically as a scheduled job. That way, you really shouldn't need to repair it on your own, unless you notice the corruption before the job has had a chance to run.

I hope that is clear! Let me know if you have any questions about it.

Regards,

Shannon

Melanie Bernhardt July 15, 2019

Hi Shannon,

thanks for your fast response! Now it's clear :)

Greetings,

Melanie

Like Shannon S likes this
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2019

You're welcome, Melanie!

Take care, and have a pleasant rest of your week.

Regards,

Shannon

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