Why I am not able to access saved jira filter in confluence macros

[Hamilton Lisa]

I have saved filter in jira. I want to add that in my confluence space, when I try to search for it is not show in the list, any idea why this issue is occurring.?

Thanks

[Andy Heinzer · Accepted solution]

Hi @Hamilton Lisa

I don't see your account has having any active Jira or Confluence Cloud site access.  Perhaps you have a data center/server instance. 

I would try to make sure that you can login to both applications first.  And if you can with the same credentials, then if you can, I'd reach out to your site-admin.  That person should check to see that both Jira and Confluence have an application link between them.  That ability to search Jira issues within Confluence only works if the apps are connected via an app link.  There is also the Application Links Troubleshooting Guide that might be helpful to the admins of those two sites.

[Nicolas Grossi · Accepted solution]

@Hamilton Lisa Welcome! If you have an active license you might contact support.atlassian.com

[Hamilton Lisa]

@Nicolas Grossi I do not have an active license. but not sure it is permission related issue?