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When a change to a page or space is made, it's not sending the email notification.

Kristen Hata November 16, 2018

The email notifications are working for other spaces, but for some reason have stopped completely with ONE particular space.  How do i get the email notifications to work again? 

2 answers

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Kristen Hata November 19, 2018

I found this too, but still not getting notification for those particular pages:

https://research.atlassian.net/wiki/users/editmyemailsettings.action

0 votes
Davin Studer
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November 16, 2018

That I know of there is no settings for disabling notification for a particular space. Here is what I would check.

  • Check that you are indeed watching either the space or pages in the space.
  • Check your spam filter to see if it is catching it.
  • Check that users are keeping the "Notify watchers" checkbox checked.
  • Notifications are only sent when the page is published not when changed are made to a draft and the draft is simply closed.

Could any of those things be in play?

Kristen Hata November 19, 2018

1.) Check

2.) Check

3.) Check

4.) Check

 

Still no email. And it's only for two spaces...all other spaces aren't effected.  That's what is so strange.  It was set up the same way the other were set up.   That's why i was wondering if there was a particular way of disabling notifications (that'd be the only explanation). 

Like Matthias Bergmann likes this

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