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When I try to export a Confluence doc to a PDF, I get an error.

June Slate
August 12, 2026

This is the error message and the status page show there are no outages or issues.Screenshot 2026-08-12 at 1.37.03 PM.png

4 answers

1 accepted

1 vote
Answer accepted
Marc -Devoteam-
Community Champion
August 13, 2026

Hi @June Slate 

There has been a system wide issue on Confluence yesterday regarding this noticed problem.

Does the problem still exists, if so contact Atlassian Support

https://confluence.status.atlassian.com

Aug 12, 2026

Resolved - On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers.
Aug 12, 22:13 UTC
Identified - Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message.
Aug 12, 20:11 UTC
June Slate
August 13, 2026

thank you!

1 vote
Varsha Joshi
Community Champion
August 12, 2026

Seeing the something on my end as well.

June Slate
August 12, 2026

Did you report it?

Varsha Joshi
Community Champion
August 12, 2026

yes

Like June Slate likes this
0 votes
Mark Dsouza
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 17, 2026

Getting a similar problem right now that started last week.

This is what I've tried and failed:

1. Export a regular page

2. Export an empty page with just a title on it

3. Ask another user to export a regular page

4. Tried different spaces under the same Confluence site

5. Tried the above in Edge browser. Then tried #1 in Chrome

0 votes
acatarina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 17, 2026

Was it solved? I'm still facing it!

June Slate
August 17, 2026

It was solved but now another one of my team member is saying he is seeing it! 

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