When I export a page to pdf, the images do not load. Why?

[Kateryna Berdnyk]

My article in confluence has 17 pages in PDF format. There are images on each page, so when I try to export it, the first 3-4 pages have images loaded, and the images on the rest of the pages are not available for viewing. The impression is that an insufficient timeout is automatically set when exporting. I tried to split the article into 2 parts, so I had a PDF document of 7 pages, and only the first two images loaded correctly.

What to do? I need to export a document and transfer it to partners who do not have access to corporate confluence.

I uploaded an example below

[Yulia Lenina _AppFox_ · Accepted solution]

Hi Katerina, unfortunately, as you guessed correctly, Confluence has a well known issue with exporting. One of the workaround could be to use marketplace apps like Scroll PDF by K15t. This app is very popular and reliable.

[Kateryna Berdnyk]

Thanks for the advice.

I hope that installing this add-on will help me.

[Yulia Lenina _AppFox_]

I hope so too!

[Kristian Klima · Accepted solution]

Hi @Kateryna Berdnyk 

You're not the only one... :(

https://community.atlassian.com/t5/Confluence-questions/When-exporting-documents-from-Confluence-some-attached-images-do/qaq-p/2891417

I vote for the app that @Yulia Lenina _AppFox_ recommended.

(As a content person though... a Confluence page that takes up 17 pages long in the PDF format might be a tad too long to read - unless it's a legal document in which it matches the intended use-case :) )

[Kateryna Berdnyk]

Thanks.

[ctrille]

Same problem here. Maybe worse:

• It WORKED until 2025-Dec-04: exported a 70+ pages perfectly, WITH PICTURES.
• STOPPED WORKING after 2025-Dec-05. All PDF exports are WITHOUT PICTURES.

With the very same document. It was EXPORTING WELL. Then STOPPED INCLUDING PICTURES (I do keep evidences of the exports).

Two options:

1. Atlassian broke it by mistake.
2. Atlassian broke it on purpose.

Not quite sure to know which is the worse.

[Colin Hewson]

I have a similar problem.  We are using Confluence to create detailed technical designs that consist of a number of sub-pages that are then consolidated onto a master page using the /include macro.  This allows us to fix the format and structure of the document whilst allowing individual users to work on separate components.

The 'consolidated' document is then exported to PDF.

However, only the first few images appear in the PDF file even though they display correctly on the individual pages and on the consolidated page.  

I am not in a position to request and get approved any third party apps that are effectively 'in-app purchases' as part of the Confluence package.  We are already on the Premium level.

[gemory]

Echoing this frustration and inability to pursue add-ons as a solution.

[ctrille]

Confluence should export consistently without any problem.

- Export to PDF fail including pictures (since last week for me - VERY stranbe)

- Export to Word come out "password protected", and I can not open them - ¡¡¡Amazing!!!

==>> These do NOT look like bugs.

PS: I tested Scroll PDF. It does NOT give me the flexibility I need.

It also implies your info goes somewhere out into another company server.