What to do to make the email open

[Tra]

From confluence page, I create an email, if user has any issue they can contact me by email.  However, the email i create when user click on it, it does not open, so they cannot send me an email.  Any idea?

Thanks,

Tra

[Jonathan Smith]

Hi @Tra,

  Links like that will open in your default browser. In my case, ctrl+click on the mailto: link will open a new tab in Chrome.

Check out the following page and see if you can set the mailto to open in your default email system. I can't test this due to not having local admin permissions on my PC.

[Jonathan Smith]

FYI: Just clicking the mailto link did nothing; I had to ctrl+click for any action to happen.