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What should i choose in JIRA Server when creating software project space in confluence?

ZonSig Technologies
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August 7, 2018

I am trying to create Software Project Space in confluence and it asking me to choose JIRA Servers. But no option is displayed in drop down of JIRA Servers field. What should i do here?

2 answers

0 votes
Jon August 28, 2018

I have the same problem...image.png

And I can confirm that they are linked as I was able to do this before and can also make knowledge bases for my JSD projects.

My Confluence server is version 6.11.0 and my Jira server is version 7.8.2#78002-sha1:944b71e

What is strange is that earlier today it did not require that and was able to connect to an existing Jira project just fine.  But before that it had trouble again.  There are no admins making changes that would impact this.

And trying again just now it gives me a component dropdown but no project dropdown:

 image.png

Thanks so much for your help.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2018

Jon,

For this you could check what error messages are appearing in your Confluence logs when attempting to connect to the Jira application link

A few users have solved this issue by removing their Jira application link and re-adding it.

Regards,

Shannon

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2018

Hi there,

Can you confirm that you have a Jira server linked in your Application Links in Confluence?

What version is your Confluence server and your Jira server?

Regards,

Shannon

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