Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What can cause corporate confluence page unreachable for all except for an admin?

Sangita Patel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 10, 2026

We have a companywide access to the confluence and Jira, All of a sudden except for the site admin, none of us are able to access these apps.  The admin said he deleted something that was huge, I don't know what he deleted but now none of us can get in.  Help!!

1 answer

1 vote
Rob Hean
Community Champion
August 10, 2026

Oh no! 

There's a number of possible things they could have done. What specific error are y'all seeing? Without more info - 

1 - deleted a group that provides licensing - this would remove everyone from licensed users

2 - removed access to ALL spaces/content

3 - archived/deleted all/most content

Curious if there's more info you can share? Also, if it's a paid instance, highly recommend reaching out to Atlassian support.

reminder - the forums are 10000% public, please don't post anything sensitive here!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events