Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

We needed to reinstall Confluence and have a new server ID, so we need a new license.

Larin Dodgen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2017

I was hoping we could get a new license that would replace the existing one, without paying $10 again.  The current license doesn't work with the new server ID.

2 answers

1 accepted

1 vote
Answer accepted
Mikael Sandberg
Community Champion
October 17, 2017

The license is not tied to a specific server id if it is a paid license, it only used internally for tracking, see this thread https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-...

You should still be able to just copy/paste the license key and use it on your new server.

0 votes
Larin Dodgen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2017

That's good to know.   We'll try it again.  Maybe a copy error.  It's appears to be working.  Now we just have some configurations to do.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events