We are configuring Microsoft Entra ID SCIM provisioning for Atlassian Cloud.

Hi 

This is a Community forum. Members here will not be able to assist in your specific instance.

If you need help from Atlassian it is best to raise a support ticket via Atlassian support:

https://support.atlassian.com/contact#/

For your specific question there is documentation available on how to set up User Provisioning from Entra to Atlassian Cloud. Try this step-by-step tutorial from Microsoft as it will answer a lot of your questions concerning where to find certain settings:

https://learn.microsoft.com/en-us/entra/identity/saas-apps/atlassian-cloud-provisioning-tutorial

Hi @The IT Team ,

You should be able to fetch the directory ID with this: Get directories in an organization 

Then, the standard SCIM Base URL for Atlassian Cloud follows this structure:

https://api.atlassian.com/scim/directory/{directory-id}

You could delete the provisioning configuration altogether (from Atlassian Administration) and set it up again, as you'll get to a screen where you can see that value you're looking for, but I'm not sure if that's the best practice here + what would actually happen with the users on the Atlassian side. 👀

Anyway, REST API is the best course here.

Cheers,
Tobi

Hi Muddassar, it comes back in the same dialog as the key. Atlassian Administration, Security, User security, Identity providers, open your directory, then the three dot menu under User provisioning and Regenerate API key. That screen shows the Directory base URL next to the new key.

The setup screen only ever shows both once. That's why you're left holding the key on its own.

Format is https://api.atlassian.com/scim/directory/ plus your directory id, and that whole string goes in Entra's Tenant URL while the key goes in Secret Token. A 404 on test connection points at the URL. Unauthorized points at the key.

Regenerating kills your current key though, the one expiring July 2027, so copy both values off that screen this time.

https://developer.atlassian.com/cloud/admin/user-provisioning/rest/intro/