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WEB crash very often

Richard Baar June 13, 2018

Hi,

we have confluence 6.9.1 and our web is crashing very often. Can somebody help with crashes?

Thank you very much.

 

2 answers

0 votes
Richard Baar June 14, 2018

OS is the latest updated Centos 6.9 x64.

No OOM, lot of memory, lot of CPUs, very low machine load, no antivirus, no firewall.

mysql 5.7.18, connector: mysql-connector-java-5.1.46-bin.jar

 

I tried to clean up all logs and turn on debug before crash:

Crash/hangup was (reported by zabbix monitoring):

15.6.2018 5:58-5:59

14.6.2018 22:06-22:07

14.6.2018 18:52-18:53

14.6.2018 16:10-16:11

(it looks like tomcat sessions hangs and times out...)

 

Here are debug informations:

http://repo.daktela.com/repos/Confluence_support_2018-06-15-07-47-57.zip

Nic Brough -Adaptavist-
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June 15, 2018

Can't open it.  What are the errors thrown as the crash happens?

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Alexey Matveev
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June 13, 2018

Hello,

You should provide errors from the log file. You can find more info here:

https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

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