Verification Email Not Received

[Emily Wilcock]

Hi team,

My colleague has not received a verification email when trying to sign in on Confluence.

I can share their email address but not sure if this will post publicly?

Thanks

[Shannon S · Accepted solution]

Hi Emily,

The Cloud support team can help with this, since they're able to check the email address and see if there's an issue sending it through.

Could you create a ticket with the above link and submit your colleague's email address there?

Regards,

Shannon