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Values selected from list variable in custom template no longer remain populated when page created

MSWV
January 5, 2026

For many months, I've successfully pre-populated values in new pages created from "User created templates" by selecting template when creating page and selecting values from prepopulated list variables.

Recently, I've observed that values selected in template interface no longer remain populated when I Create the page from template—the structure and appearance of the "bare" template is retained, but not the user-selected values.  There is no hint of a problem in the UI until I see the result of the "Create" action.  Publishing the created draft page does not belatedly restore the values selected from list at the template population stage.

My field names contain only alpha characters and spaces.  Presence of spaces had been accepted and I had no problems w/them before, but I tested replacing spaces w/underscores.  This did not help.

I do intermittently replace variable content lists w/updated lists.  To troubleshoot, for one template I shortened and simplified variable lists to "A,B,C" and "1,2,3", but this did not resolve the problem.

I did not have any 3rd party plugins installed at the time the issue was 1st observed.

Community: Any suggestions for solving?

Atlassian: If you can reproduce this and it's an issue on your end, can you fix it?

1 answer

0 votes
Tomislav Tobijas
Community Champion
January 10, 2026

Hi @MSWV ,

I've just managed to replicate this 👀
There are no open bugs related to the topic, so I've reached out to Atlassian Support for them to take a look. As this is clearly a bug, I'm expecting them to do a quick fix or to createa  bug tracker on JAC.

I'll post an update once I know more.

Cheers,
Tobi

MSWV
January 12, 2026

Thx Tomislav!

Standing by.

Like Tomislav Tobijas likes this
Tomislav Tobijas
Community Champion
January 14, 2026

Hey @MSWV ,

I've received a reply from the support team:

Thank you for your patience as we resolved this issue. I’m pleased to inform you that the problem has been fixed. I have verified on my test site that variable values are now displaying correctly on the pages.

I've tested this on my end, and it seems to be working as expected.

Can you take a look at how it looks at your end?

Cheers,
Tobi

Like Lukasz Modzelewski likes this
MSWV
January 14, 2026

Yes.  My variable field dropdown selections in two different templates (and across two different sets of list contents populated across the variable fields) persisted through creation of draft and publication.

Thx again, Tomislav.

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