User profile macro not displaying user's emails

[Lauren Merriman]

When I use the user profile macro, for my own username, it displays my picture, my name, and my email address. When I use the user profile macro for someone else's username, it displays their picture and name, but not their email. This only recently became a problem; as of last week, the macro was working fine.

[Shannon S]

Hello Lauren,

Welcome to Atlassian Community! It's nice to meet you.

This could be related to the new profile changes that we are rolling out.

• Upcoming Changes to Atlassian Account Profiles

If you head over to id.atlassian.com > Manage Profile > Profile and Visibility, then you can choose who can see your profile details.

If they haven't permitted access for others to see that information, then I suspect it could cause the User Info macro not to display the information.

Can you confirm if that's the case? 

Regards,

Shannon