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User not getting the invitation

Mimoza Kastrati Beqiri
Mimoza Kastrati Beqiri
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April 16, 2025

As site admin I am inviting a user to Atlassian COnfluence Jira service managment. the user is not getting the e-mail I am resending it still not getting it?

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Marc - Devoteam
Marc - Devoteam
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April 16, 2025

HI @Mimoza Kastrati Beqiri 

Welcome to the community.

Is the mail ending up in spam or junk folder at the user?

Otherwise contact Atlassian Support on this and see if the usrr is on a blacklist

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