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User List Disappears when in Edit Mode

Jessica Kizmann August 24, 2021

I have a page that consists of several tables at the top and then the "User List" gadget below. 

Every time I enter edit mode on the page, the "User List" disappears. It's there if I cancel and prior to entering this mode, it just gets wiped out when I try to update the page. Any ideas?

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
August 24, 2021

Hi @Jessica Kizmann 

I don't encounter this problem, and therefore I would suggest for you to open a ticket to atlassian support and give them permission to see what's going on.

Prior of doing that, did you try to see Confluence reaction while browsing from another browser and from a private/incognito window?

Can you also check previous version of this page, and see if this problem persists?

If all the above fail, I would suggest contact support.

Jessica Kizmann August 24, 2021

Thanks, yea this has been reported as happening to various team members on the same page. Reverting to a previous version, or reverting immediately after opening the page seems to bring the User List back up. Definitely appears to be a glitch, will contact support.

Alex Koxaras -Relational-
Community Champion
August 24, 2021

Did you try to copy the page and see its reaction?

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