'Unknown macro: excerpt' error happening overnight

[Deleted user]

We have hundreds of excerpts (and excerpt includes) that appear now lost.  Is there anyway to recover the information, or will this restore automatically? 

What is the reason this macro stopped working overnight from 5/31/2018 to 6/1/2018?

[Davin Studer]

The excerpts are probably still there. It sounds like maybe the add-on module got disabled.

[Deleted user]

Thank you Davin,  I think we're stuck not knowing how best to get these excerpts re-enabled.  Is there a place I can figure out which add-on module disabled them to reverse it?  or should I be talking with someone internal within my employer?

[Davin Studer]

Oh, is this a  cloud instance?

[AnnWorley]

Your email domain has a lot of licenses associated with it (big company) so I could not determine which instance to verify the plugin is enabled. But to help your admins find it I went on my test site and took some screen shots:

The manage add-on screen is at: at https://Your_URL.atlassian.net/wiki/plugins/servlet/upm/manage/system

The plugin is Advanced Macros under System add-ons, we need all 65 modules enabled:

[Deleted user]

perfect - thank you -