Unable to use 'Edit File -> Edit With' functionality with file attachments

[Michael Chandra]

I want to be able to edit an excel document that is attached to a Confluence page; open it, edit it, then save it directly back onto Confluence (without having to download and upload). 

I've read that it is possible to click on the 'Edit File' button on an attachment, then click on 'Edit With'. When I click on 'Edit With' I'm left with a constant loading icon 

Is anyone aware of how I can solve this? 

[Ollie Guan · Accepted solution]

Hi @Michael Chandra,

Online editing has some restrictions on Office version and browser, please refer to

https://confluence.atlassian.com/doc/office-connector-prerequisites-170493096.html

https://confluence.atlassian.com/doc/edit-office-files-170494553.html

[Michael Chandra]

Am I right in thinking Office Connector is not available for Confluence Cloud but is available on the locally hosted solution? 

[Ollie Guan]

Check this new add-on for Confluence cloud. This Microsoft Office connector has a lot of features like mukti cloud support and realtime co-editing:

https://marketplace.atlassian.com/apps/1216862/microsoft-office-app-for-confluence?hosting=cloud&tab=overview&_ga=2.214137503.943754693.1530500509-955358803.1530500509

[Michael Chandra]

Thanks Ollie. It's unlikely where I work will be supportive of a third-party plugin. Thanks for the help!