Unable to save 'Decision' in Confluence get 'Can't reach the server. Check your internet connection'

[Lachlan Menzies]

When creating a new Decision i am unable to Publish it.

[Deleted user · Accepted solution]

Hi @Lachlan Menzies,

Have you tried publishing the page via Chrome's incognito window?

Thanks

[Lachlan Menzies]

@[deleted]How do i go about buying you a beer!? That works a treat and not a terrible solution for the meantime whilst that bug gets fixed. Thanks mate!

[Deleted user]

@Lachlan Menzies glad I could help. You may have a cache issue, never hurts to wipe out your browser's cache and try again. 

If this has helped you please accept my answer for other users looking for a solution to a similar question.

Thanks

[David Ishikawa]

@[deleted] Unfortunately, I am experiencing the same issue and tried both the Chrome incognito and clearing cache solutions but still experiencing the same issue.

Glad it worked for @Lachlan Menzies which makes me wonder if I am missing something.

[Deleted user]

Hi @David Ishikawa,

Are you using Confluence Cloud or Server?

[David Ishikawa]

@[deleted] Using the cloud version. Even though I can't create the decision, it does create the Decision Space (shortcut) if none existed.

Is there a known issue that I just couldn't find posted? Thanks for your help.

[Deleted user]

Hi @David Ishikawa,

It could be this active bug.

Currently no known workaround.

[Deleted user]

Best thing to do is contact Atlassian Support for assistance.

[David Ishikawa]

@[deleted] Thank you for your replies. It seems that the issue for me has been sorted and I can now create and manage decisions.