Unable to reset my password on Atlassian Cloud

[Tom Anderson]

Hello,

I signed up for a new Atlassian account and added in my email address. I never received the confirmation email, and despite multiple attempts to reset my password, still have not received an email at the address I entered.

In order to write this post I reset the password on another account I own, so I know the reset password function isn't broken.

I feel I need to email the Atlassian nerds directly about this, but can't find an email address to do so, can anyone help?

Thanks,

Tom

[Deleted user · Accepted solution]

Hi @Tom Anderson

Contacting Atlassian in this situation is the best option at this time 

https://support.atlassian.com/contact/#/

[Tom Anderson]

Thank you!

[Deleted user]

Anytime @Tom Anderson

I hope this gets sorted for you as soon as possible :)