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Unable to remove user / app from permission setting

Deleted user
November 24, 2024

Hi Admin,

I just realize there is a bug when I am trying to remove a user / app from space permission.

I deselect all permission from a user and app, and when i click on "save" the system will auto retain a "view" permission to who/what ever I removed.

1 answer

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1 vote
Kristian Klima
Community Champion
November 24, 2024

Hi @[deleted] 

I'd contact Atlassian support directly at https://support.atlassian.com/contact/#/

After you fill in basic details, you'll have an option to start a chat - with a real person. Typically, they'll try to replicate this immediately and if they confirm, and there's no known remedy, they'll create a bug ticket.

That's the easiest way to a) get attention, b) get a quick resolution on some of the bugs.

Note: I'm speaking from my user experience :) 

Deleted user
November 25, 2024

ya thanks @Kristian Klima  i had submitted a ticket to their support team

Like Kristian Klima likes this
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