Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to login after restoring a Confluence backup (Bug???)

Prabhakar Dharmalingam
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2017

confluence we are unable to login after restore backup as sysadmin or actual user used in cloud.

1 answer

0 votes
Michael Brown [Ascend]
Contributor
October 8, 2017

This is a known issue. Be sure when you restored you followed the migration steps:https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-server-298979321.html

Here is the workaround, you need to access the DB and update the password manually: https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events