Unable to import bunk files

[Marian Fregene]

I've been able to import files from one confluence account to my main account in the past. Unfortunately its not working for me this time. I'm trying to import files from the same confluence page that i've used in the past but im get @"There was an error during import. Please see our guide to raising a bug report.

help pls

[Kishan Sharma]

Hi @Marian Fregene What kind of files are you importing ? 

[Marian Fregene]

Hi

@Kishan Sharma 

Im trying to import tasks that i've completed on smartdraw like wireframes and process flows.

[Kishan Sharma]

For "A personal space which already exists for user ~445522695" error you can try backing up the personal space, deleting it and then reimport from the backup that you are currently trying and see if that helps.

[Mohamed Adel]

Hi @Marian Fregene 

Welcome to the community , if you mean uploading multiple file ,I would recommend to check the attachment settings under settings --> General Configuration 

Thanks in advance

Mohamed Adel 

[Marian Fregene]

@Mohamed Adel 

Thank you. I've tried to import less multiple file and im still getting the same error message. Also i checked the attachment settings and i've got exactly the same thing as your screenshot.

Another message i got is 'A personal space already exists for user ~445522695.'

[Mohamed Adel]

@Marian Fregene

I see from the error message you are importing a space not files , then you should be sure that you don't have personal space for the same user account

Regards

Mohamed Adel