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Unable to export a page in PDF format

Vikas Gaur
March 15, 2024

I have a page with a huge amount of data in Confluence but it's not allowing me to export it to PDF. It fails every time I try. Can somebody quickly help!

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Alex Koxaras -Relational-
Community Champion
March 15, 2024

Hi @Vikas Gaur and welcome to the community,

What error to you get while exporting it?

Vikas Gaur
March 15, 2024

It just says unable to export PDF.

 

 

Alex Koxaras -Relational-
Community Champion
March 15, 2024

Are you indeed on the free plan?

If you try to export another page do you get the same error?

Vikas Gaur
March 15, 2024

it's only happening with the page that has huge amount of data. Pages with small amount of data are good to export. 

Vikas Gaur
March 15, 2024

No. We aren't using the free plan. 

Alex Koxaras -Relational-
Community Champion
March 15, 2024

Then create a support request directly to atlassian https://support.atlassian.com/contact/

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