Unable to edit "old" pages after upgrading to 7.1.2

[Ganiman]

Since upgrading from 6.x to 7.1.2 we are unable to edit pages created prior to the upgrade. New pages can be created and edited.

This is what I see in the log when a user tries to edit a page:

2020-01-30 12:31:45,631 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | page: 65573 | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT | action: editpage
2020-01-30 12:31:45,637 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT
2020-01-30 12:31:46,258 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- space: 98306 | url: /plugins/editor-loader/editor.action | page: 65573 | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed | action: editor
2020-01-30 12:31:46,263 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- url: /plugins/editor-loader/editor.action | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed

 I have tried repairing the ancestors table which seemed to be a solution for a similar problem, but that did not work. Does anyone know anything else we might be able to try to "repair" these "old" pages?

[Ganiman · Accepted solution]

 Synchrony Interop Bootstrap plugin under General Configuration > Add-ons > All has corrected this issue for me.

https://confluence.atlassian.com/confkb/unable-to-edit-pages-or-enable-collaborative-editing-on-confluence-due-to-disabled-system-plugins-946044810.html

[Brant Schroeder]

This is usually caused by a plugin issue.   I would suggest cleaning the plugin cache (How to clear Confluence plugins cache).

[Ganiman]

I have tried this and it did not work. I continue to get the message:

Unable to edit

Editing is unavailable right now. Try again in a few minutes.

[Brant Schroeder]

Do you have collaborative editing turned on?

[Ganiman]

I don't see Collaborative Editing under General Configuration in the admin panel, which is where I think it is supposed to be.

[Ganiman]

I found Collaborative Editing under the Apps config. When I try to enable it, I get spammed with:

Something went wrong

Please try again.

[Ganiman]

I found my solution here:

https://confluence.atlassian.com/confkb/unable-to-edit-pages-or-enable-collaborative-editing-on-confluence-due-to-disabled-system-plugins-946044810.html

[Brant Schroeder]

Glad we were able to confirm that it was a plugin issue.

[SANAD AD]

I had the same issue. Great help.

I have also referred the below link was a great help.

https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html?_ga=2.174383457.216037376.1496757070-1991059631.1493377944#:~:text=Navigate%20to%20Confluence%20Administration%20%3E%20General,if%20the%20issue%20is%20resolved.