Unable to add in-line comments in Confluence page

[Narayanan Veeraraghavan]

When I select the text in a confluence page, the only option I get is to create a Jira task, but no in-line comments.

I've checked in the Admin section whether the Confluence InLine Comments is enabled - all 53 modules are. 

I've checked in the User profile settings whether the Task Select is enabled (for the person with whom I have shared the page) - answer is Yes.

This seems to be the case for all Spaces.

Confluence version 6.10.0

Any thoughts what could be happening?

BTW, I have already referenced the below to trouble shoot:

https://confluence.atlassian.com/confkb/inline-comment-popup-does-not-show-for-certain-users-733940420.html

Thanks in advance!

-ray

[Tobias Jakob]

Hey Ray,

did u figure out a solution for this?

Kind Regards

Tobias

[Scott Theus]

Hi Ray, do you have any other macros on the page?

-Scott

[Narayanan Veeraraghavan]

No macros, Scott. Just a brand new blank page with some sentences.