Unable to add header image or media to Confluence space overview?

[hwinnie]

Every time I try and click "upload" on the header image modal it closes the modal. When I try and click the file/media upload button it doesn't work either. The only way to get media onto this page is to copy & paste. Is this a bug or is there something about putting media on a space overview that I don't know?

I should add it allows me to add a header image from the Unsplash integration, just not upload my own. 

[Shawn Doyle - ReleaseTEAM · Accepted solution]

Hi @hwinnie I tested this in two cloud instances and was able to upload graphics to the header.

I'm guessing here, but are the images you are adding within the size limitations?

[hwinnie]

@Shawn Doyle - ReleaseTEAM I am unable to even get to a point where I have an option to upload :/ 

[Shawn Doyle - ReleaseTEAM]

That seems disheartening.

Have you tried different browsers, or in an Incognito mode?  Just to rule out the browser or any add-ons?  Other thoughts, are you behind a corp firewall that may be blocking that upload?

[hwinnie]

Switching to safari instead of google chrome seemed to do the trick! Thank you :) 

[Shawn Doyle - ReleaseTEAM]

Glad to help!