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Unable to Edit wiki page

Kishore Kumar Manthripragada
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April 11, 2019

I am getting below error when I try to edit any page

This Confluence installation is not licensed for additional users

You have exceeded the maximum number of users for your license. You will still be able to view content, but in order to create or edit content, you must reduce the number of active users in the installation.

There are two ways to reduce the number of active users:

 

  • Disable users
  • Delete users

To disable or delete a user, visit the Users page then search for their name. After following the appropriate link you can choose the 'Remove' or 'Disable' option.

1 answer

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Nic Brough -Adaptavist-
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April 13, 2019

This is exactly what it says - you have added too many users to the groups that control the "can use confluence" global permission, and gone over what you are licenced for.

You have two options:

  • Do what it says - disable users until you have no more than you are licenced for (don't delete, you might want to get them back)
  • Get a licence for the next tier up.  Your admins can still log in and get to the licence admin to paste the new key in

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