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Unable to Edit Page Containing Page Tree Macro. Showing 'Unsupported Content'

Alex Sleighter
Alex Sleighter
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January 17, 2020

I have a simple Confluence page that contains a Page Tree macro. In view mode, the macro shows 'Unsupported Content'

When I try to edit the page, I get an error message:

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support and be sure to give them this code: 8vfjq0.

I assume the macro is misconfigured, but I'm unable to edit it. How can I repair this situation?

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Veera
Veera
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 17, 2020

@Alex Sleighter 

Please submit a ticket from Support Portal with the page details. Our Support team can check the server logs to understand what's causing the issue and help you fix it.

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Alex Sleighter
Alex Sleighter
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January 21, 2020

Thanks, but I have no option to create support tickets from that page. I can only post to the community forums or view documentation.

I worked around the problem by deleting the page and creating a new one.

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Veera
Veera
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2020

Got it, @Alex Sleighter Looks like you are on a free plan!

Glad to know that you were able to workaround it by recreating the page.

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