Turn off duplicate email notifications

[Teresa Ledford]

Every time someone on my team tags me in a comment, I get TWO email notifications. One tells me there's a new comment on the thread page, and the other tells me I was mentioned in a comment. Both show the comment in the email body.

I only want to receive one of these. I've poked around the portal settings, but can't find how to change notifications. Thanks!

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Teresa Ledford ,

welcome to the Atlassian community!

This is a known issue tracked on https://jira.atlassian.com/browse/CONFCLOUD-25907

Please vote and watch it in order to keep you up to date about progresses.

Hope this helps,

Fabio