Trying to get @mentioned comments sent to a non-confluence associated email.

[Kent Robbins]

Hi,

 I'm trying to send a customized email to a person who has been mentioned in a comment with the @. I need the email to go to an email account not associated with the Confluence Account.

I'm able to trigger the email with the @ user mentioned, include the page name and the page link in the email, but I cannot get who posted the comment and what the comment said.

For the author i've tried {{comment.author.fullName}}, {{page.comments.author.displayName}}

For the comment, I've tried {{page.comments}}, {{comment.id}}, {{comment.body}}, {{comment}} in the body of the email using Rich Text as the Content Format.

[Bill Sheboy]

Hi @Kent Robbins 

Please try this smart value when the rule trigger is Page Commented:

{{comment.author.emailAddress}}

And...some Confluence smart values are not well documented, so it can help to check both the Jira smart value documentation and to use the Log rule action to write expressions to the log for some experimentation.

Kind regards,
Bill