Transfer Atlassian Organization Owner

[Isabella Atzl]

I would please need help in transferring ownership of our organization because the previous owner left the company and we no more have access or the possibility to access his account or email inbox. 

[marc -Collabello--Phase Locked-]

Hi @Isabella Atzl ,

you need to directly talk to Atlassian support. I have alerted them to this question.

[Jessica]

Hi @Isabella Atzl 

We would generally recommend to reactivate the user's email box, by checking with your IT team first, if the domain is owned by you.

Even with that in mind, we have created a support ticket on your behalf, since there are validations and sensitive data that cannot be shared publicly here.

Please find it at the url https://support.atlassian.com/requests for open requests, for PCS-3*****2.

Hope that helps!

Regards,
Jessica