I would please need help in transferring ownership of our organization because the previous owner left the company and we no more have access or the possibility to access his account or email inbox.
We would generally recommend to reactivate the user's email box, by checking with your IT team first, if the domain is owned by you.
Even with that in mind, we have created a support ticket on your behalf, since there are validations and sensitive data that cannot be shared publicly here.
Accessing the email inbox of the old owner is not possible. Unrestricted access without consent would generally risk violating the former employee's data protection and privacy rights.
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