The table and comment features aren't working

[Hesselmann_ Esther]

Hello everybody,

The table and comment features aren't working in Confluence anymore. However, our Synchrony is turned on and is working without any error messages. Does anyone have any other ideas on how we could fix this? (Data Center 10.2.13).

Thank you in advance.

Best regards

[Sebastian Krzewiński]

Hi @Hesselmann_ Esther 

Did you check logs? Is there anything there? 

As always - did you try restart confluence?

Regards,

Seba

[Hesselmann_ Esther]

Hi Seba,

Thank you very much for your reply.

Yes, I restarted Confluence.

The logs say:

2026-09-07 11:48:17,808 WARN [Caesium-1-4] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job com.atlassian.applinks.internal.uniconn.UniconnConnectionLifecycleJob#uniconn-connection-lifecycle-job failed with response JobRunnerResponse[runOutcome=FAILED,message='NoBackboneConnectionException: No valid backbone connection available']