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The following error(s) occurred: There was an error loading preview. Please try again later.

Joey Mejias
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June 28, 2018

Dunno why this error is occurring. Anyone else experiencing this?

 

Given permissions for access to Confluence Cloud spaces is being edited

When users are added to a whitelist for access

And the settings are saved

Then an error is displayed with the following message:

"The following error(s) occurred:  There was an error loading preview. Please try again later."

1 answer

0 votes
Jonathan Smith
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June 28, 2018

Hey Joey,

  Please supply a bit more information.

  • What kind of file?
  • File size? 
  • Confluence Cloud or Server?

I have had issues in the past where large files will not generate a preview. Worst case, users can still download the file and open using the application.

Joey Mejias
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 29, 2018

Edited. Thanks.

Please advise.

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