Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Task report for guest users

Severine Andre
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 21, 2023

How can I create a task report for a guest user in a space that is shared with this guest? The guest user never shows up in the list "assigned to". I tried to select only pages the guest user has access to but it changes nothing.

2 answers

1 vote
Melo
Community Champion
December 21, 2023

Hi @Severine Andre, welcome to the community!

That's a great question, guests have limited access to confluence. 

Here is what I was able to found: https://jira.atlassian.com/browse/CONFCLOUD-76374?jql=text~%22confluence%20guest%20tasks%22

"Workaround
Guest users are currently limited to their in-app notifications about any task assigned to them.

Alternatively, it's possible to create a page with Task Report macro in the target space for the guests to allow tracking of any pending item, but it's not possible to filter to any particular guest as assignee (CONFCLOUD-76394). For now it could be used only to show ALL pending tasks for that space, requiring each guest user to locate their tasks in the list (manual sorting)."

I hope that helps.

Cheers,

Melo

Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 22, 2023

@Melo I notice in the comments of the Jira issue you linked, it says that the fix was rolled out at the end of November. Does this mean that @Severine Andre shouldn't be experiencing this anymore?

Melo
Community Champion
December 22, 2023

Hi @Barbara Szczesniak that's correct I wanted to clarify that I initially experienced some confusion while trying to locate the shortcut for the task in the user interface.

However, I discovered that accessing the tasks as a guest is possible. You can try using the following URL: yoursiteurl.atlassian.net/wiki/home/tasks. If this method doesn't work for you, I recommend reaching out to Atlassian support for further assistance.

Cheers,

Melo

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 21, 2023

Hi @Severine Andre 

Welcome to the community.

Confluence guests are not licensed Confluence and therefor have limited options and are not able to assign tasks to guest as also explained by @Melo 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events