The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Space permissions - accidentally deleted groups with access

Ann Hollifield
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2020

I have accidentally deleted some older groups in Confluence that provided access to spaces.

On this page (https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)

I can see that we need to:

"If you accidentally deny all admin access to a space so that nobody has access to administer the space any more, you can ask someone with Confluence Administrator global permission to assign space permissions.** In Confluence Cloud this means you'll need to create a support request. "

We are on the standard plan using Confluence Cloud and it seems there is no support with this option. 

Is there a way to reset permissions so that I can access these hidden spaces? 

thx Ann

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Alex Koxaras -Relational-
Community Champion
September 23, 2021

Hi @Ann Hollifield 

Since you are on the standard plan, of course you have Atlassian' support.

However there is no administrator to solve this problem? You only need a confluence admin to go to that space, space settings and permissions and add the group.

John Kneeling
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 19, 2022

Hello Alex, I had something similar happen. I'm an org and site administrator, but I don't see the permissions for the space.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events