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Space permissions - accidentally deleted groups with access

Ann Hollifield
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May 5, 2020

I have accidentally deleted some older groups in Confluence that provided access to spaces.

On this page (https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)

I can see that we need to:

"If you accidentally deny all admin access to a space so that nobody has access to administer the space any more, you can ask someone with Confluence Administrator global permission to assign space permissions.** In Confluence Cloud this means you'll need to create a support request. "

We are on the standard plan using Confluence Cloud and it seems there is no support with this option. 

Is there a way to reset permissions so that I can access these hidden spaces? 

thx Ann

 

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
September 23, 2021

Hi @Ann Hollifield 

Since you are on the standard plan, of course you have Atlassian' support.

However there is no administrator to solve this problem? You only need a confluence admin to go to that space, space settings and permissions and add the group.

John Kneeling
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July 19, 2022

Hello Alex, I had something similar happen. I'm an org and site administrator, but I don't see the permissions for the space.

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