Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Space Key is already - but isnt??

Heiko Wohlgemuth November 14, 2018

Every time if i try to import a Space form another Cloud-Confluence to my Cloud-Confluence i become this Error:

"Ein Bereich mit dem Schl�ssel PAGE existiert bereits."

I check it all but there is no Space to delete with the Key "PAGE".

14-11-_2018_18-48-04.png14-11-_2018_18-47-47.png14-11-_2018_18-47-24.png14-11-_2018_18-46-58.pngCloud-Confluence

1 answer

0 votes
SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2018

Heiko,

It might be that this is a restricted space key (reserved for the system), but the Cloud support team will need to verify that and check your database in case that space key is listed somewhere, preventing you from importing it.

Another theory is if you've tried to import it in the past, deleted it, and it wasn't completely removed, it could cause this problem.

Please reach out by creating a Cloud Support ticket, feel free to show them this thread, and then they can investigate your Cloud database.

Once the issue is determined, feel free to come back here and let us know what it was, as it might help users in the future with a similar problem.

Regards,

Shannon

Heiko Wohlgemuth November 19, 2018

Hi Shannon,

i think, thats Theory 2

i hav delete in the past, but its not already done...

SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2018

Hi Heiko,

Thank you for confirming that you were able to create a support ticket.

The support team will be with you shortly once they have had a chance to look into your site's logs.

Take care,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events